Privacy policy

This Privacy Policy explains how instachiq.com (the “Site”, “we”, “us”) collects, uses, and discloses your personal information when you visit or make a purchase from the Site.

Personal information we collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information needed to process your purchases. We may also collect additional information if you contact us for customer support.

In this Privacy Policy, “personal information” means any information that can uniquely identify an individual (including the information listed below).

Device information

Examples of personal information collected: web browser version, IP address, time zone, cookie information, the pages or products you view, search terms, and how you interact with the Site.

Purpose of collection: to load the Site accurately for you and to perform analytics on Site usage to help us improve our services.

Source of collection: collected automatically when you access our Site using cookies, log files, web beacons, tags, pixels, or other tracking technologies.

Order information

Examples of personal information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Purpose of collection:

  • To provide products or services to you to fulfill our contract

  • To process your payment information

  • To arrange shipping

  • To provide you with invoices and/or order confirmations

  • To communicate with you

  • To screen orders for potential risk or fraud

  • When in line with the preferences you have shared with us, to provide you with information or advertising relating to our products or services

Minors

The Site is not intended for individuals under the age of 15. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request deletion.

Sharing your personal information

We share your personal information with service providers to help us provide our services and fulfill our contracts with you, as described above. We may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or otherwise to protect our rights.

Examples of service providers we use include: Facebook Pixel, Google Analytics, and Shopify.

Behavioural advertising

As described above, we use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

For example, we use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your personal information here: https://policies.google.com/privacy. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. Some of this information is collected and shared directly with our advertising partners, and in some cases via cookies or similar technologies (which you may be asked to consent to, depending on your location).

To learn more about how targeted advertising works, you can visit the Network Advertising Initiative’s (NAI) educational page at:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.